Chick-fil-A employees get frustrated with this particular customer request regarding their milkshakes, but it's not for the ...

A Black former Chick-fil-A employeein Idaho is suing on claims that he endured racist abuse from his co-workers, including ...

Some Chick-fil-A employees are graduating from college free of debt due to a unique program. Thanks to a partnership among three entities — independent Chick-fil-A operators, Point University ...

And, it trains and empowers its employees to do just that ... I’ve ever heard anyone tell me about having a poor experience at Chick-fil-A. By the way, all of that customer satisfaction ...

It's routinely praised for the kindness its customer-facing employees show and usually ranks high in customer-service experiences. In fact, Chick-fil-A is ranked as the No. 1 fast-food restaurant ...

and an employee takes their order in person, face-to-face. “We think about our drive-thru design very intentionally to create a unique and different experience,” said Chick-fil-A director of ...

The employee's use of the phrase ... yet powerful phrase has since become emblematic of Chick-fil-A's commitment to creating exceptional experiences for its customers, mirroring the level of ...

These comments, according to the document, were made in the presence of both Chick-fil-A management and other employees. White states she reported the comments to a shift manager, who stated ...

focusing on the experience of the customer and other more valuable things.” This particular Chick-fil-A location recently started using Sprockets, a software geared toward helping quick-service brands ...

A Florida Chick-fil-A employee is being praised for his heroic actions when, authorities said, he stopped a man from carjacking a woman and a baby. The employee, Mykel Gordon, was working at a ...