AT&T announced a new guarantee program that will see the telecom giant provide billing credits to wireless and fiber ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers — losing service to outages and still paying for it. Dallas-based telecom giant AT&T has heard the ...

AT&T has announced a new “AT&T Guarantee” program promising better communication around outages and compensation that ...

The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than 20 minutes or wireless outage of more than one hour. If a customer calling ...

A similar promise is being made to fiber customers for unplanned outages lasting at least 20 minutes, but only if the customer uses an AT&T-provided gateway. The "AT&T Guarantee" announced today ...

AT&T is rolling out a bold promise. If cell phone service goes down in your area, even for an hour, they will automatically give you a bill credit.

By Eli Tan Reporting from San Francisco AT&T announced on Wednesday that it would start crediting customers for internet outages and long wait times, the latest initiative in a yearslong effort to ...

WILMINGTON, N.C. (WECT)—AT&T is reporting internet outages for users in the Wilmington and Ogden areas before the winter ...

Free cash flow is also expected to rise. AT&T is targeting free cash flow of $16 billion this year, with that figure growing ...

AT&T says if the outage qualifies, customers will receive a bill credit equaling a full day of service, but the amount of ...

U.S. telecom giant AT&T said on Wednesday it would offer bill credits for network outages as part of a new initiative to ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers — losing service to outages and still paying for it. Dallas-based telecom giant AT&T has heard ...