Rocket CRM, a customer relationship management platform focused on serving small to medium-sized enterprises (SMEs), has ...

AI is accelerating the evolution of customer relationship management (CRM), with agentic AI, a shift to targeted use cases, and workforce realignments on the horizon. AI has the potential to ...

By Makafui Afi Asante AMPONSAHIn today’s dynamic financial landscape, banks that succeed are those that truly understand the ...

Key growth factors include are increasing need for customized customer experience, enhanced business efficiency, and higher customer involvement. Next-generation technologies such as AI ...

May 27 (UPI) -- Officials at San Francisco-based Salesforce have agreed to pay $8 billion to buy tech firm Informatica.

According to Rachel Dorfman, being a member of Bounteous’ customer relationship management strategy team is like being on a team of rowers. “We will not get where we’re going unless we all pull ...

Salesforce raised its full-year sales outlook to $41.0 billion to $41.3 billion, up from previous guidance of $40.5 billion to $40.9 billion. It expects sales in the second quarter to be $10.11 ...

The department is on the hunt for customer relationship management system and contact centre as a service suppliers, ...