Staying connected with customers without overwhelming them is tricky to balance. Over-engagement, such as too many untargeted ...

The first step in improving customer experience is understanding what your customers truly want. This means going beyond ...

Salesforce, Inc. (CRM), headquartered in San Francisco, California, offers customer relationship management software that ...

Layoffs at Salesforce are set to impact over 150 employees in San Francisco. According to a state filing, the customer ...

A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.

Customer Relationship Management (CRM) software’s primary goal is to help small businesses foster better relationships with customers. Simple enough. But with so many CRM platforms coming with ...

The debate between on-premise CRM vs cloud CRM solutions often centers on cost, scalability, security, and flexibility. To ...

Pipedrive helps salespeople manage and automate the sales process so that they can focus on leads and strategy. With this new ...

Displaced workers will be able to apply for other jobs internally, the Bloomberg report said, citing a person familiar with ...

Deus X Pay is a regulated institutional stablecoin payment provider offering secure and compliant digital asset transaction ...

Montréal-based FLiiP has closed a $4.4-million seed round to bring its all-in-one fitness business software solution to more ...