In specific situations, a sensor may mistakenly deactivate the vehicle's airbagsBy Keith BarryMazda is recalling 171,412 ...

If your fraud and CX leaders aren’t aligned, you’re not running a risk program. You’re running a blame game. Managing fraud ...

Dealers are to reprogram the sophisticated airbag sensor units or completely replace them. An estimated 171,412 vehicles ...

Customer experience (CX) is often handled by external teams. Why is this expert saying HR teams are the best to lead the way?

His Mazda CX-5 lost power after an oil change, only to find the shop forgot to add oil. Now, he's facing a looming fight over ...

Crossovers are a hot commodity, and Mazda is making it easier than ever to get behind the wheel of a 2025 CX-30 with a pretty ...

Mazda is recalling more than 171,400 Mazda3 sedans and hatchbacks and CX-30 SUVs over an issue with the airbag sensor.

Health wearables are poised to become the next frontier in real-time personalization. CX leaders should start thinking well ...

The Mazda CX-60 is now officially open for booking in Malaysia, with a registration of interest page now live on Mazda ...

More employee hours, streamlined inventory and improved storytelling all contributed to better a shopping experience — and ...

AI-proficient employees will be crucial for companies to minimize the risk of hallucinations and achieve their goals.

The way customers interact with businesses is set to undergo a seismic shift in the second half of the decade.