And time is not part of this whole game. They [the auditing industry] get all obsessed with their audit tools and their reports and they miss the goal which is to uncover the abuses. Andrew A.

During the 11 months considered by the audit, Denver’s 911 call-takers answered the phone within 15 seconds just 71% of the time, short of their goal of doing so 90% of the time. Firefighters ...

Los Angeles has failed to meet its Vision Zero goals. That's the conclusion of a newly released audit, which found the city's long-running effort to eliminate traffic deaths by this year has been ...