151; -- A manager at a Virginia Lowe’s replaced an African-American delivery truck driver with a white employee after a customer requested that only white people deliver packages to her home ...

Although directing cultural resource centers wasn’t on her radar while she was a student in the White ... using her customer service skills and people-driven mindset to help students learn more about ...

A Black soldier who filmed his racist interaction with a white customer at an IHOP has gone ... but when you actually encounter people who think less of you because of the color of your skin ...

Black customer walks into a white hair-cutting establishment and asks for service. White hairstylist ... In situations like these, a lot of people are of the mind that the black folks are dodging ...

People from underrepresented ethnic and racial groups tend to rate poor customer service less ... three were Black, three were Hispanic and three were white. We then sent the men, who wore ...

A white customer at ... saying a few “white people” refused to be served by a the waitress. “The manager without hesitation ensures that they will not receive service from a person of ...

OPINION - Customer service needs to be the first thing that black-owned businesses need to do correctly. Fair or not, it is one of the top barriers that prevent repeat customers from developing..