Traditional accounting practices neglect to allocate the cost of supporting customers and products, says Gartner.

To clarify true supply chain costs and profitability, chief supply chain officers (CSCOs) should adopt a six-step cost-to-serve (CTS) model, according to Gartner. This model helps allocate indirect ...

And as global supply chains grow increasingly complex, the hidden costs of these gaps are mounting, Trackonomy says. But now, a new generation of artificial intelligence tools is making it ...