Visual representations such as workflow diagrams or organizational charts are essential tools for helping teams improve processes and understand how complex systems work, but they can be ...

In less than a year, Workflow Builder has seen significant adoption in Slack, with more than 25M workflows launched. Centro decided to bring customer communications into Slack channels because ...

“I am excited to join Service Now and lead the Customer Workflow team because of the amazing opportunity before us,” said Ball. “The no nonsense, ‘get it done’ team and company culture ...