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Getting to the Bottom of Your Problem: How to Use the 5 WhysBy repeatedly asking the question “Why” (five is a good rule of thumb), you can peel away the layers of symptoms that can ...
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Fishbone Diagrams: A Powerful Tool for Root Cause AnalysisA fishbone diagram allows you to see the cause and effect of processes. It is frequently called an Ishikawa Diagram. It is one of 7 effective QC tools used within Six Sigma. The three phases of ...
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