Teleperformance SE, the largest call centre operator in the world, is deploying artificial intelligence across its centres in India to ‘soften’ the accents of English-speaking Indian employees ...

Teleperformance SE, the largest call-center operator in the world, is rolling out an artificial intelligence system that softens English-speaking Indian workers’ accents in real time in a move ...

The world's largest call center operator, Teleperformance, is rolling out artificial intelligence to modify the accents of its Indian customer service agents in real-time. The company claims this ...

Fresh off the heels of the AI-powered accent adjustments in the Oscar-nominated 2024 film "The Brutalist," the French company that owns the largest call center in the world has announced that it's ...

Teleperformance is the largest call-centre operator in the world, and its employees in India provide customer support to some of its international clients. It entered the country in 2001 and has since ...

Opinions expressed are those of the author. The world’s largest call center recently deployed new AI to “neutralize” the accents of their agents. Unsurprisingly, this provoked some outrage.

The call centre would be based at Dundee Technology Park, already home to one of BT's largest call centres, which deals with all British Rail timetable inquiries and employs more than 1000 people.

Fresh off the heels of the AI-powered accent adjustments in the Oscar-nominated 2024 film "The Brutalist," the French company that owns the largest call center in the world has announced that it ...