Half of CX leaders say their firms pay employees for hitting NPS targets, according to Forrester research. Companies commonly view a connection between compensation and net promoter scores as a ...

With scores ranging from zero to 100, NPS is a powerful indicator of customer ... it’s the cornerstone of our culture and the ...

ST. LOUIS—Interface Systems, a managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses, has announced a Net Promoter Score (NPS) of ...

Since its introduction by Reichheld in 2003, organizations have swooped around the Net Promoter Score (NPS) (Lewis & Mehmet ... we were able to support key marketing principles with numerous case ...

The Net Promoter Score (NPS) is not a reliable metric for predicting revenue ... In compiling a recent case for long-term, sustained investment in brand, we were able to support key marketing ...

¹ Among Interface Systems’ 25 largest enterprise accounts across retail, restaurant, and car wash industries, the score climbed to 71. NPS, a globally recognized benchmark for customer loyalty ...