The e-commerce giant had an overall Net Promoter score of 47 in Bain's survey. Regional banks, by contrast, collectively had a score of 31. National banks scored an 18. Banks had a lower Net ...
Google Cloud is introducing new incentives and rebates for partners — along with “net promoter” scores that assess their work with customers — to help improve partners’ profitability and ...
More than two-thirds of the Fortune 1000 companies use the Net Promoter Score (NPS), making it one of the most widely recognized and commonly used metrics among practitioners (Baehre et al., 2022, ...
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