This ongoing feedback helps us track progress, identify trends and set priorities for FY26. We have already seen improvement as our Net Promoter Score (NPS) increased from 4.39 to 9.08 between ...

Market regulator SEBI has proposed allowing startup founders to hold employee stock options (ESOPs) even after the company ...

IBM has even baked NPS into its IBM Partner Ecosystem to allow partners to share their feedback on how the vendor can improve its partner engagement. MSPs across the UK are now also paying close ...