AI is helping to supercharge the connection between businesses and customers, but certain steps are necessary to optimize CSM solutions.

Trello and Jira provide discounts for annual subscriptions and typically offer free trials, allowing users to explore their ...

Robust job scheduling is key to effective field service management software. (Image: Supplied) For many South African businesses, especially those that conduct field operations, the need for ...

The VideoSphere™ Enterprise Service Manager (ESM) is a powerful server-based software application that manages the configuration, maintenance, user rights and more of any number of March Networks ...

Companies adopting AI and ML to optimize field service management, improve CX. STAMFORD, Conn., March 31, 2025--(BUSINESS ...

JDM Technology Group, a global leader in best-in-class software solutions has acquired Successware, a premier field service management software.

For endpoint management, Auvik has introduced Auvik Endpoint Network Monitoring as part of the new Network Management ...