The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

ServiceNow at its annual customer and partner event, Knowledge 2025 in Las Vegas, introduced partnerships with NICE and Amazon Web Services.

ServiceNow is pushing to improve data handling to make AI more usable as an essential part of everyday enterprise operations — without ripping out what already works.

NICE (Nasdaq: NICE) today announced at ServiceNow’s annual customer and partner event, Knowledge 2025, a strategic ...

NICE (NICE) announced a partnership with ServiceNow (NOW) to deliver end-to-end, fully automated customer service fulfillment. The partnership leverages NICE’s industry-leading AI-powered customer ...

ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...

Trading options involves greater risks but also offers the potential for higher profits. Savvy traders mitigate these risks ...

CFOs are called on to understand their business in granular detail while also maintaining a bird’s-eye view of the company’s ...

The rise of "agentic" AI has yet to boost ServiceNow stock or most software makers as monetization ramps slowly. ServiceNow ...

Zoom Communications Inc. (NASDAQ:ZM) and ServiceNow (NYSE:NOW) have announced a plan to integrate Zoom’s customer experience ...

(MENAFN- GlobeNewsWire - Nasdaq) Unified Engagement from Zoom CX and ServiceNow integrates voice, video, and digital channels directly within the ServiceNow AI Platform for a simpler agent ...

NICE and ServiceNow are bringing together real-time customer service automation and enterprise workflow management to eliminate operational silos that traditionally plague customer service delivery.