Some, however, will have additional tech support — from the very same students they’re planning to teach. Student-run IT help desks, where trained students address tech-related questions from teachers ...

One of my rituals at the start of each school year is to clean student desks and chairs. Year after year, before students arrive for their first day of school, I scrub and shine these desks. My hands, ...

In this high-stakes environment, student-run help desks have grown in importance, frequently serving as the first stop for IT support when student and teacher devices break down. While not a new ...