Customer service reps will then connect to the T Life app and essentially use it to make changes for the customers. This change could end up making customer service less needed, reducing the ...

"Customers can download the T-Life app — a one-stop-shop for all things T-Mobile where they can easily manage their account, upgrade their device, connect with Care and more," a T-Mobile ...

However, it seems that the firm is being especially insistent with its T Life app. T-Mobile’s “pressure” talks are even causing customers to walk out of stores without completing ...