Verizon’s plan to increase prices comes as it faces heightened competition from cable companies, which are rapidly gaining ...

Verizon internet customers began reporting issues with their service overnight and into the morning of Tuesday, Nov. 12, with most of the complaints coming from the east coast.

Verizon's customer service account on X, @VerizonSupport, responded to dozens of users reporting service issues on Monday morning. This is a developing story.

What is Verizon's mobile customer support number? Contact Verizon Customer Serviceat 800-922-0204. Verizon outage map In order to check to Verizon outages, customers must be logged into the website.

Service has returned to normal levels. If you are still having issues, we recommend restarting your device. We know how much people rely on Verizon and apologize for any inconvenience.

Companies are using AI to improve customer experience but a report finds there's a gap between efficiency gains and consumer ...

Having trouble making a call? Some Verizon customers are once again experiencing service-related problems just a week after another major incident. Around 5 a.m. Monday, some ABC15 staff members ...

A Verizon store in Oceanside, New York, on August 23, 2024. Users complained about service issues, including phones being "stuck on SOS mode," on Monday. Getty Images/Bruce Bennett ...

Verizon is launching a new effort to improve its customer service. First, for "complex issues", the company will now assign a dedicated "Customer Champion" to provide updates and ensure full ...

We are aware of an issue impacting service for some customers. Our engineers are engaged and we are working quickly to identify and solve the issue. — Verizon News (@VerizonNews) September 30, 2024 ...