Xcel Energy is under a performance improvement plan of sorts. The Public Utilities Commission (PUC) has requested data from Xcel after learning about customer service phone call disconnections, bills ...

The new “time of use” rates mean electricity prices on weekday evening hours will spike, but most other times will be billed ...

AMARILLO, Texas (KFDA) - Xcel Energy is offering payment options and billing help for customers in Texas and New Mexico for summer electricity bills. While electricity prices are down from earlier ...

Xcel Energy disclosed that its fuel bill during a frigid winter storm in Feburary was nearly $1 billion, the utility said during a Thursday earnings call. Despite the huge expense, Xcel Energy ...

This settlement lets Xcel Energy continue doing that, and the company can petition regulators to let it bill those costs back to Coloradans in the future. Normally, Xcel Energy charges ...