Composable commerce's modular approach allows companies to integrate various independent technologies best suited to their ...

To help organizations move beyond outdated feedback tools, CallMiner has rolled out Outreach, an AI-based feedback platform.

Amid federal downsizing and cost-cutting to curb fraud and waste, U.S. businesses face new hurdles in securing government contracts. TechnoMile’s latest product, WinIt, uses AI to help contractors ...

AI tools powered by high-quality data are transforming CRM into a revenue-driving engine. When marketing, sales, and service align, real ROI follows. The challenge is to provide timely and relevant ...

Nimble CRM stands out from traditional customer relationship management software by focusing on company-wide operations rather than just sales. According to Forrester’s “2024 US Customer Experience ...