The Chef’s (tray) Table initiative is an evolution of the Alaska’s 2024 collaboration with Brandon Jew, the James Beard Award ...

New federal rules ensure passengers are entitled to refunds, meals, and even hotel stays when flights are canceled or ...

Hawaiian Airlines began implementing no-show policy on May 15, causing passengers to forfeit miles or money used to book ...

Their service ratings are ... JetBlue ranked the highest in customer satisfaction in the first/business segment, while Delta came in second and Alaska Airlines in third. In premium economy ...

The J.D. Power 2025 airline rankings show that JetBlue, Southwest and Delta are among travelers' favorites. But the survey warns of uncertainty ahead.

JetBlue, Delta, Alaska and Southwest all saw high marks in customer satisfaction. Consumer confidence in airlines is at its ... retail and customer service at J.D. Power, said in a statement.

"His expertise in operational and financial matters will be an asset to us, as will his deeply rooted commitment to the Seattle community and long history as an Alaska Airlines customer.

Frontier Airlines had nearly double the number of complaints per 100,000 passengers as Spirit, which came in second last year ...

Hawaiian Airlines is days into implementing a new “no-show” policy that could potentially cause travelers to lose out on money.