When service quality, tone or responsiveness varies between a brand’s app, its store, and its contact center, trust erodes ...

AI-led customer loyalty management programs provide 360-degree data visibility across multiple channels in real time to power ...

To help you in this, I’ll answer three of the most important questions about customer preferences in 2025. Namely: • Why do shoppers sign up for a loyalty program? By instinct, most would say ...

Use tiers to encourage progress Programs with bronze, silver, and gold levels incentivize increased engagement over time. Go digital Track points and notify users of rewards using apps, emails, or ...

A compelling loyalty and rewards program can be a significant differentiator in the competitive financial services landscape. These programs can improve customer retention at neobanks, add more ...

That's where loyalty programs come in. A successful loyalty strategy offers customers tangible value and builds emotional connections through tailored messages. However, implementing a loyalty ...

Pacific Northwest grocery retailer Haggen is launching an omnichannel loyalty program which users can access through a mobile application to increase the amount of faithful customers, a secure ...

Built on PAR Retail™, PAR’s industry-leading loyalty platform purpose-built for convenience and fuel retail, this next-generation program raises the bar for personalized customer engagement.

Consumers may also text the brand to make a purchase or use its voice-ordering assistant ... large role in our loyalty program moving forward. “This is why we made sure customers can enroll ...