Although directing cultural resource centers wasn’t on her radar while she was a student in the White ... using her customer service skills and people-driven mindset to help students learn more about ...

A white customer at ... saying a few “white people” refused to be served by a the waitress. “The manager without hesitation ensures that they will not receive service from a person of ...

People from underrepresented ethnic and racial groups tend to rate poor customer service less ... three were Black, three were Hispanic and three were white. We then sent the men, who wore ...

OPINION - Customer service needs to be the first thing that black-owned businesses need to do correctly. Fair or not, it is one of the top barriers that prevent repeat customers from developing..