Accents play a powerful role in shaping perception, building trust and creating a sense of connection between customers and ...

Communications is no longer a siloed function. It is increasingly intertwined with investor relations, human resources, ...

Unlike traditional leadership responses to employees—offering advice, jumping to solutions, or minimizing feelings—attunement ...

Over-apologizing can “soften your message” and “make others perceive you as weak,” says communication expert Lorraine K. Lee, ...

Payments expert Brandon Spear has a strategy in place for suppliers concerned about the potential impact of a global trade ...