From retail to travel, healthcare to home services, the personal touch is quietly disappearing as interactions become less ...

Finding a reliable roofing service provider can be a daunting task for homeowners. With so many options available, it’s crucial to know what to look for to ensure that you choose a trustworthy company ...

Choosing the right OTR trucking partner for your business is a critical decision that impacts efficiency, customer satisfaction, and profitability. A reliable over-the-road (OTR) trucking partner ...

Real innovation starts with listening. Stay close to your customers, respond with intention and you’ll be able to build ...

Discover how the new way companies are building for flexibility and speed can enhance efficiency and improve digital ...

In short order, a scammer took over his cell phone. Part of what happened next is the story you’d expect — the fraudster ...

Although their tones and timbres vary, sirens and alarms are universal harbingers of emergency. Mounted in homes and offices; ...

VCC Live, a pioneer in cloud-based contact center solutions, has strengthened its collaboration with DIDWW, a global telecom ...

Santa Clarita’s business landscape pulses with ambition, but even the most promising local shops and service providers know that money in transit isn’t money in hand. When customers take weeks […] ...

HGS Interactive is an AI-first digital agency, a part of Hinduja Global Solutions (HGS), with over a decade of experience in ...

It doesn’t matter how advanced the systems are. If the person answering the phone or replying to an email lacks people skills, things can go wrong quickly.