Teams building digital products are more likely to face challenges in customer retention amidst tight budgets and intense competition. For mid-sized businesses, where every customer counts, loyalty ...

Vishal Gaurav is IT Delivery Manager for Customer Data Platforms (CDP), Loyalty, and Personalization at a major American ...

This intersection is reshaping how companies deliver value to their customers, providing a personalized and real-time experience that goes far beyond traditional loyalty programs. Loyalty software is ...

When service quality, tone or responsiveness varies between a brand’s app, its store, and its contact center, trust erodes ...

AI-led customer loyalty management programs provide 360-degree data visibility across multiple channels in real time to power ...

Partnering with Brandmovers, NABCO executes 15–20 promotions annually, driving significant ROI and fostering stronger ...

Food On Demand Conference, held May 5-7 in Las Vegas, marketing leaders from a trio of franchise brands shared new and ...

and fostering customer relationships based on genuine engagement rather than transient deals. In essence, the airline loyalty game is entering an entirely new era. Programs thriving tomorrow will ...

Kognitiv, which merged with Aimia's Loyalty Solutions business in 2020, serves clients in over 20 countries. Its platform delivers data-driven personalization across the customer lifecycle.

Moreover, feedback suggests that customer satisfaction and loyalty are boosted as a result. Furthermore, the program has enabled the company to achieve the following: Awareness and involvement in more ...