E-commerce pet food and supplies retailer Chewy (NYSE:CHWY) announced better-than-expected revenue in Q1 CY2025, with sales ...

With aligned processes and customer touchpoints, you can gain a more accurate picture of what’s working (and what’s not) ...

Sporting goods retailer Academy Sports & Outdoor (NASDAQ:ASO) missed Wall Street’s revenue expectations in Q1 CY2025, with ...

Where we can really see Chewy's solid execution is in the active customer data. Active customers increased 3.8% from last ...

ALL Accor members can exchange points from more new loyalty programs into Reward points — using Points, a Plusgrade company's ...

Gamification is a potent yet underutilized strategy in the realm of digital marketing. By integrating game-like elements into ...

Aerospace and defense company HEICO (NSYE:HEI) in Q1 CY2025, but sales rose 14.9% year on year to $1.10 billion. Its non-GAAP ...

By Victor AGBEVE In the financial sector of Accra, two banks have the same customers and are experiencing two distinct ...

Brand partnerships can be a great way to enhance how customers engage with loyalty programs, however, these partnerships ...

Your initial offer doesn’t foster customer loyalty; the next time the customer ... an incentive to keep working with you. “Recurring revenue is the foundation of predictable, sustainable growth,” ...

Rely on communication, trust, and community to build that relationship. Finding and nurturing customer loyalty is vital to long-term success and is top of mind for every business. But in an ...

Brand-loyalty leaders commonly post revenue higher than their competitors. Brand loyalty is measured through consumer retention and customer satisfaction surveys. Brand-loyal customers believe a ...