In this article, we shed light on how to turn customer data into a strategic advantage so you can increase customer retention ...

Learn how to create professional diagrams, flowcharts, and organizational charts with this beginner-friendly Microsoft Visio ...

In today’s digital financial system, organizations that prioritize consumer relationships have a massive competitive ...

The Pennsylvania bank, which is working to diversify its deposit base and increase its access to low-cost deposits, has ...

From running customer feedback groups to creating ideal customer profiles (ICPs), many marketing activities are focused around the quest to understand the motivations of a brand’s ideal customers.

Customer data management is undergoing a rapid transformation, driven by a new wave of tools and technologies designed to handle the growing complexity of data ecosystems. In 2025, businesses are ...

There’s a new profile out on immigrants in NYC. Here’s what to know. The new annual report from the Mayor’s Office of Immigrant Affairs paints a detailed portrait of immigration in the city.

This allows businesses to tailor the user experience according to specific customer profiles, purchase history and interaction patterns, thereby delivering a level of personalization that not only ...