Martequity: The fundamentals of loyalty programs have remained the same since their origins in 1793, when merchants offered ...

The best customer service reps are empathetic, adaptable, and clear communicators—qualities every leader needs in uncertain ...

Mart’s latest quarter reflected management’s focus on operational improvements and credit discipline. CEO Doug Campbell ...

Ford CEO Jim Farley said dealers are helping the automaker win in sales and bring down warranty costs. Here's what Ford will do for them.

KredosAi, the leader in human-centric, AI-powered customer engagement, today announced the launch of Rich Communication Services (RCS) into full production to enhance contact strategies for past-due ...

Both of these licensing models enable the user to fine tune and customize the AI model and avoid paying licensing fees. But ...

Micron faces major risks like increased customer concentration, persistent capital expenditure, and rising memory market ...

The funding will be used to expand the scale-up’s existing AI-based credit insights portfolio and help it expand globally.

Starling Bank’s CIO reveals how eight-year Google Cloud partnership enables customer-first AI tools and global expansion through proprietary tech stack ...

The interior of one of Rivian's "spaces," which the company claims offer no-hassle, no-pressure opportunities to experience ...

"We typically plan five years ahead. What you’re seeing today is the result of plans we put in motion half a decade ago" ...

The accomplishment was elite enough that Ford Motor CEO Jim Farley personally showed up July 8 to present it to Jim Seavitt, owner of Village Ford.