News

According to a recent survey, missed AI promises are leaving phone customers less satisfied. However, other reasons were also ...
Overall satisfaction among travelers on North American airlines during a 12-month period — March 2024 to May 2025 — was actually up 6 points ... the top spot in customer satisfaction with ...
JetBlue, Delta, Alaska and Southwest all saw high marks in customer ... satisfaction. Although consumer confidence and passenger volume are down, overall passenger satisfaction is up thanks ...
New rankings show that airline passenger satisfaction is up slightly, even with higher fees for everything from baggage to seat selection. The J.D. Power study shows airline customer satisfaction ...
Auckland Airport has made the top 50 in a global ranking of airports based on customer satisfaction. The country’s biggest airport has ranked No 46 in the British-based airline and airport ...
"This report not only uncovers key trends shaping customer satisfaction but also equips retailers with proven strategies to enhance loyalty, optimize operations and outperform competitors ...
A black and white Thumbs Up mark within a solid filled circle appears with a simple and smooth animation. Concept of Like, Positive Rating and Satisfaction. 4K Motion Graphics. Royalty-free licenses ...
Banks make progress on fees: Unexpected fees have been the number one obstacle to retail bank customer satisfaction for several years. This year, banks have stepped up their efforts to educate ...
She noted that companies that focus on user satisfaction are more likely to thrive in a fast-paced market. “Businesses are realizing that customer success isn’t just about fixing problems—it ...
These small adjustments make a big difference in customer satisfaction, as shoppers are proven to be more loyal to brands that deliver their orders on time and without hassle. For online retailers ...
Garnish with whipped cream, cherry, and sprinkles. Serve immediately. This recipe for a diner-style black-and-white milkshake is made with extra vanilla paste (itself made with vanilla beans and ...
Overall business customer satisfaction with electric utilities is 784, up 30 points from 2023. Moreover, price is the leading factor driving that improvement, with price satisfaction rising 47 ...