The department is on the hunt for customer relationship management system and contact centre as a service suppliers, ...

Across America, transit agencies are launching customer experience (CX) programs to improve customer satisfaction, attract ...

Nagarajan is a tech leader with 15+ years’ experience in full-stack development, AI, and network visualization. He has driven ...

Perth, Western Australia – Burswood Car Rentals has just launched a new plan to make travel easier for locals and visitors in ...

Rocket CRM has announced continued development and deployment of its CRM automation system, providing a structured and ...

An Aldridge-based lighting manufacturer has received a £5,000 grant from Walsall Business Support to invest in a new customer ...

(NYSE: TXT) company, today announced an additional aircraft Flight Data Monitoring (FDM) service option for Cessna Citation ...

Agentic AI refers to the framework that allows AI agents to function within it. While agentic AI solves issues with minimal ...

From AI to analytics to agent assist, we break down what sets the best contact center software apart — and how to pick the ...

In today’s fast-paced service industry, cleaning businesses face the daily challenge of managing appointments, teams, clients, and tasks all while maintaining top-notch customer service. Traditional ...

Learn how Chatterbox, a free and open-source voice cloning tool, is transforming storytelling, voiceovers, and AI-driven ...

Charleston entrepreneurs launch a smart voice assistant for restaurants, hotels and spas to ease staffing and improve ...