Marks & Spencer has revealed that some personal customer data was stolen in the recent cyber attack, which could include ...

There is still no word on when online orders will resume. M&S' announcement that customer ... S had "another week" before it would have to provide information on when normal service would resume.

the six names that will be on the presidential election ballot next week. Starbucks Korea runs a “Call My Name” service, which allows customers to select a nickname on the app for baristas to ...

When I cautiously asked what this was, the people behind the Telegram account - which had no name or profile picture - gave ...

The National Cyber Security Centre (NCSC) has warned that criminals launching cyber attacks at British retailers are impersonating IT help desks to break into organisations. Hackers have targeted ...

Walking through the door feels like stepping into a time warp – the good kind, where calories don’t count and everybody knows ...

Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm’s first-quarter conference call on Thursday. Chesky said 50% of Airbnb ...

Staffers also discovered that of around 1 million calls to Xcel’s customer service line by Colorado customers in 2024, 100,000 were disconnected by Xcel before any resolution had been reached.

GTA, Guam’s longest-serving telecom provider, celebrated its team’s exceptional commitment to community service during last week’s National ... GTA vice president of customer experience ...

In the months ahead you’re sure to see them. Yes, it’s time to prepare for the onslaught of fresh-faced darlings seated behind small, curb side tables. Their signage will read lemonade even ...