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Research from the Aberdeen Group found that VoC (voice of customer) strategies netted significant gains in revenue growth.

This disconnect isn’t rare—it’s structural. We’ve built a customer service industry on the promise of care, while optimizing it for efficiency. Companies talk about being “customer ...

In 2008, he formally started Missouri Nature Art. His unusual designs found a waiting audiences, and much of his work is now ...

The eight-mile wall of art was created by the first humans of the Amazon some 12,500 years ago Prehistoric rock art discovered in Colombia is being hailed as the “Sistine Chapel of the ancients”.

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On Friday morning, team members of a Walmart Supercenter in Lehigh County welcomed customers inside the newly transformed store, marking the occasion with a ribbon-cutting ceremony, community celebrat ...

The Presidential Records Act of 1978 mandates the preservation of White House and vice presidential documents and ...

Park West, the biggest art gallery in the world, knows how to sell at sea—where there’s bad Wi-Fi and plenty of Champagne.

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