Supply chains are no longer designed solely for efficiency, but also for customer-centric tailoring and responsiveness.

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The analyst firm identifies data collection, customer profile unification, integrations and segmentation as among the key features of a CDP ...

In 2015, Angola had zero food delivery services. Today, Tupuca processes over 11,000 monthly orders and employs 600+ staff and drivers.

Enterprise IT shifts from Waterfall to Agile for faster delivery, adaptability, and innovation, driven by market dynamics and ...

The best mortgage tech partners are no longer order-takers—they’re strategic allies helping ers adapt, innovate and grow in a ...

Efficiency can undermine customer connection. Here's why personalization and human touch in business operations matter even more in 2025, ...

Substack is great at helping writers build direct relationships with readers through its newsletter-first approach. With ...

Personalized, relationship-driven engagement is becoming a key strategy for brands aiming to build meaningful, long-term relationships with their customers.