Supply chains are no longer designed solely for efficiency, but also for customer-centric tailoring and responsiveness.

Build smarter PPC campaigns by structuring around business units, not just search terms. Here's a guide for new and existing ...

The analyst firm identifies data collection, customer profile unification, integrations and segmentation as among the key features of a CDP ...

In 2015, Angola had zero food delivery services. Today, Tupuca processes over 11,000 monthly orders and employs 600+ staff and drivers.

Enterprise IT shifts from Waterfall to Agile for faster delivery, adaptability, and innovation, driven by market dynamics and ...

The best mortgage tech partners are no longer order-takers—they’re strategic allies helping ers adapt, innovate and grow in a ...

Efficiency can undermine customer connection. Here's why personalization and human touch in business operations matter even more in 2025, ...

Substack is great at helping writers build direct relationships with readers through its newsletter-first approach. With ...

State has brought down its Aggregate Technical & Commercial (AT&C) losses significantly—a key metric of efficiency in the ...

Adhese is proving retail media isn’t just about selling bananas anymore... want to know more on this confusing sentence? Read this ...

In this research, we have modified the TSMixer model for sales forecasting by amalgamating customer satisfaction levels regarding a specific product. This enhancement allows the model to account for ...

Rory Timlin, data and AI practice lead at KPMG in Ireland, points to early success with gen AI. “In customer operations, gen ...