Wall Street loves when companies boast about using AI. But customers hate it.

Klarna is hiring again after replacing employees with AI. Meanwhile, Duolingo is facing blowback on social media from its ...

AI is already being used to accelerate content creation and develop new features like 'Video Call' tutoring. The CEO stated these capabilities bring Duolingo closer to its educational mission ...

Klarna, the buy-now-pay-later firm, will increase human hires after AI customer service fell short of expectations. Despite ...

Following a section on the ways in which technological innovation had helped Duolingo in the past, von Ahn outlined how his "AI-first" strategy ... work and real problems, not repetitive tasks.

Online-language learning app Duolingo has unveiled its plans on becoming "AI-first". In a LinkedIn post ... We want you to focus on creative work and real problems, not repetitive tasks.

According to the CEO, the organisation wants its staff to focus on "creative work and real problems" and not ... to our mission," von Ahn said. Duolingo's AI-first move follows the company's previous ...

The AI winners won’t be the ones slapping “AI” on a landing page — they’ll be creating products enterprises can't live without.

Following a section on the ways in which technological innovation had helped Duolingo in the past, von Ahn outlined how his "AI-first" strategy would affect existing ... We want you to focus on ...