Do you ever have to call or email people you don't know at work? In this episode of Office English, Pippa and Phil talk about cold calling and building relationships with new people at work.

The English We Speak is your chance to catch up ... Amaze your friends, impress your teachers and delight your parents with these fantastic words and phrases.

So is the staff interacting with them. "We really want to be with them at all times," said Jo Malay, administrator for Rawson-Neal Psychiatric Hospital in Las Vegas, which houses the recently ...