Canadian holiday retail trends show a 2% sales growth, driven by value-conscious shoppers and AI-powered personalization, as ...

Here's my analysis of the ten transformative trends that will reshape how we shop, sell, and consume in the coming year.

The five dimensions to consider—and how AI can help by Mark Abraham and David C. Edelman The Spotify app knows what you want to hear. It uses AI to process a vast array of your engagement data ...

Molecular gastronomy, which breaks down the components of a meal to be manipulated, requires great chefs to apply that technology, infusing creativity and, critically, personalization into the ...

“We think there's a ton of opportunity to incorporate generative AI and personalization to really transform the shopping experience, and we're really focused on doing it right and in a way that ...

But two-thirds have experienced personalization that is inappropriate, inaccurate, or invasive. That’s because most companies lack a clear guidepost for what great personalization should look like.

I’m guessing your answer is yes. And here’s why: E-commerce personalization isn’t just a marketing buzzword. It’s become a norm for brands to tailor their products and services to ...

Personalization is the required pivot, a strategy that used to be aligned only with high touch industries is now becoming the standard for more relevant and timely consumer interactions.

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