With the wind blowing more and more in a direction chosen by the consumer, wouldn’t it be wise to listen to what they have to ...

We conducted studies on providing personalized service to the vehicle instrument cluster according to the characteristics of the driver. This paper provides a platform that could help safe driving, ...

In a market that has felt like a horror show for much of 2025, Netflix has been one of the few feel-good stories in town.

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

We are excited to extend our reach even further, creating personalized online shopping experiences for our loyal customer base." "Fragrance is deeply personal, and LAFCO's team is setting new ...

Nintendo does give users some other options to resolve issues through, such as contacting customer service, about which the company says, "Most matters can be quickly resolved in this manner to ...

The insurer built an AI tool into its agents' workflow to increase customer loyalty ... and delivering highly personalized risk solutions," he added. Vidović said that the most challenging ...

Custom-engraved drinkware stands out as a smart option for Shopify stores aiming to boost customer loyalty and average order value. Personalizing tumblers, mugs, or water bottles helps our customers ...

The platform then automatically generates personalized quarterly business reviews (QBRs), renewal pitches, tailored presentations and other materials for use in important customer milestones.

Staffers also discovered that of around 1 million calls to Xcel’s customer service line by Colorado customers in 2024, 100,000 were disconnected by Xcel before any resolution had been reached.

Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm’s first-quarter conference call on Thursday. Chesky said 50% of Airbnb ...