The new Salesforce offering is designed to support insurers, banks and wealth management companies looking to offload administrative work.

Salesforce argues that even more specialized AI agents are needed for the financial services, because it’s an industry built ...

Agentic AI can help deal with mass volume challenges in Financial Services, but don't forget to be human, says Prudential Insurance Company of America.

Salesforce is to launch a set of pre-built role-based AI agent templates to Agentforce for Financial Services. The vendor aims to augment teams with digital labour and the automation of key ...

Agentforce operates autonomously using industry-specific data, workflows, and policies to deliver intelligent actions ...

ANZ is working with Salesforce to roll out AI agents that can help bankers prepare for client meetings, says the bank’s ...

Salesforce has announced that Vietcombank is implementing Salesforce’s Financial Services Cloud, CRM Analytics, Marketing ...

Vietcombank has begun implementing a suite of Salesforce solutions to support its digital transformation, aiming to improve ...

You can catch Opening Bid on Apple Podcasts, Spotify, YouTube, or wherever you get your podcasts. One interesting call out ...

Interview with Arundhati Bhattacharya, President and CEO, Salesforce South Asia From your vantage point leading Salesforce ...

Macquarie Banking and Financial Services (BFS) is starting to train and prepare its workforce now for a future that will see ...