The Ripple-related token faces mounting bearish pressure amid technical breakdown and increased selling volume.

What makes great customer service? I believe it's empathy, reassurance and confidence, so is AI with a human touch the answer ...

By leveraging AI, companies can empower customer service representatives to provide more personalized, engaging experiences ...

A list of the most influential women in crypto and artificial intelligence, as chosen by CoinDesk, Proof of Talk and an ...

Hoffman warned on a podcast that AI "friendships" erode human connections ... Hoffman is sounding the alarm on a growing trend in the tech world: AI systems being marketed as your new best ...

Researchers at Edith Cowan University (ECU) are helping machines become more emotionally aware using a new method that allows ...

Marketing and customer experience teams are under more pressure than ever – expected to deliver highly personalized, multi-channel champaigns with tighter timelines and fewer resources.

He added Uber would still need human drivers, with self-driving cars ... respond to a request for comment. Read next BI Tech Memo An icon in the shape of an angle pointing down.

Luxury e-commerce is dead as brands embrace unified commerce, personalization, and storytelling to redefine the digital luxury experience.

adding that the arrest “aligns with the publicly stated executive policy of targeting social media users who express support for Palestinian human rights and criticize violence in Gaza ...

AI-powered app builders are thrilling but flawed. If they’re going to scale for enterprise use, they need to go beyond natural language prompting and adopt some of the more structured techniques of ...

Investing in the quality of human support is the way to go,' Siemiatkowski said. Julie Geller of Info-Tech Research Group, an information research firm, told news site CX Dive, 'The key is that AI ...