NEW YORK, May 14, 2024 (GLOBE NEWSWIRE) -- Verizon is enhancing the customer experience through new GenAI tools that are reimagining and improving the way the company serves its customers. In ...

TheStreet. Verizon (VZ) , the largest mobile network in the U.S., is continuing to see large numbers of customers cut the ...

Leveraging AI, Verizon intelligently pairs customers with the most suitable customer care representatives based on their specific needs. This AI-driven matchmaking enhances the customer experience ...

Gemini-powered solutions lead to significant advancements in Verizon's customer experience. LAS VEGAS, April 9, 2025 /PRNewswire/ -- Today, Google Cloud announced the impactful results of its ...

Verizon's generative AI reduces the workload for its agents by summarizing calls, giving prompts, and automatically tracking follow-up actions.

Verizon continued to gain broadband market share, reporting 293,000 broadband net additions during the quarter. Fixed ...

Key Points Verizon shares got a lift after the company offered an upbeat outlook.The company's broadband business is doing well, and it should get a boost next year when it closes its acquisition of ...

NEW YORK, Feb. 05, 2024 (GLOBE NEWSWIRE) -- Verizon is investing more in customer experience with the creation of an organization dedicated solely to creating the best experiences for customers ...

Las Vegas, Nevada – Today, Google Cloud announced the impactful results of its collaboration with Verizon, showcasing how the integration of Google Cloud's generative AI (gen AI) technology – ...

NEW YORK, Feb. 05, 2024 (GLOBE NEWSWIRE) -- Verizon is investing more in customer experience with the creation of an organization dedicated sole ...