The first one is Ellen, an Ice unit from the Victoria Housekeeping, while the second is Zhu Yuan, an Ether character from the Criminal Investigation Special Response Team. ZZZ has a system where ...

Zhu Yuan is an upcoming S-Rank Ether character available in the second half of Zenless Zone Zero (ZZZ) Version 1.0. Players will actually meet this member of N.E.P.S. in chapter 2 of the game.