Intradiem, the leading provider of contact center automation solutions for customer service teams, today released new research that finds a disconnect between contact center leader priorities and what ...

Automate the right message to the right customer at the right time to drive increased visits, higher average checks and ...

AI implementation comes with significant challenges that demand careful consideration. Let’s review the key ones.

Florwer Carlin Lizano, Jr., 38, a convicted felon who is now charged with first-degree murder, remains at large, police tell PEOPLE Emily ... Cosmopolitan Magazine and ELLE Magazine.

BALANI Custom Clothiers officially launched. Today, its custom garments process still provides top-tier garments decades ...

It’s way bigger than just a bunch of guys in their bedroom filming,” says Jordan Schwarzenberger, manager of the Sidemen, a ...

It’s not just about cutting costs. Hawai‘i outsourcing companies provide expertise in preventing cyberattacks, complying with ...

A prominent AI expert says the risk of hallucination and error can never be completely eliminated. Experts at BBVA and Celent ...

St. Mary's Bank in New Hampshire tries to serve members as it has for 116 years, while dealing with today's cybersecurity and ...

Government Experience Awards celebrates jurisdictions that have raised the bar in technology to heighten the way they deliver essential services to residents with a focus on ease and efficiency.

While there are still a few limitations, the new online renewal system brings a new level of convenience and security to ...

Shifting requirements for supply chain traceability and carbon footprint disclosure, along with solar oversupply and ...