Talkdesk Customer Experience Automation introduces a new category in the customer experience market: fully autonomous, multi-agent AI automation discovered, built, orchestrated, and measured across ...

AI agents take wing and make big changes to the world, says Peter Schwartz. Read more at straitstimes.com. Read more at ...

Brex provides a step-by-step approach to switching your business bank account while minimizing disruption to your daily ...

While no single source of revenue is immune to disruption, nonprofits that expand beyond traditional grant funding—toward a balanced, diversified model—are better positioned to thrive in turbulent ...

Banks in India must urgently initiate a strategic privacy transformation to comply with the Digital Personal Data Protection Act (DPDPA) 2023 and the draft DPDP Rules, 2025, warns a new Protiviti ...

And that's exactly where relationship marketing comes in ... This can help a brand gain not only a returning customer but ...

Customer advocacy pays. CMO Christine Dart shares a playbook for cross‑team alignment, micro‑events & turning account success into scalable growth.