Shortly after Congress sent the bill to Trump’s desk, the Social Security Administration informed program participants in a ...

The agency, which serves 73 million beneficiaries, has struggled to improve customer service amid cutbacks, long wait times ...

It was like no communication ever sent from the nation's nonpartisan social insurance program and it should be the very last ...

The Social Security administration is moving some workers to do teleservice work and address their most pressing needs.

The Administration announced 24/7 access to the My online portal starting in mid-July as part of a broader customer service overhaul.

The Social Security Administration reassigned about 1,000 customer service representatives from field offices to its national ...

An email touting a new law that cuts taxes and safety-net spending wrongly politicizes the Social Security Administration, ...

One of the hallmarks that set the Social Security Administration apart from other government programs was its sedulous ...

Frank Bisignano, U.S. President Donald Trump’s nominee to be Commissioner of Social Security Administration, testified at his ...

Many Americans received an email from the Social Security Administration applauding the megabill's passage. Experts say it ...