You can use this letter template to complain about faulty goods that have been supplied as part of a service such as building work or car repairs. It should help the trader understand your point of ...

How to appeal depends on the type of parking ticket you have - check what the ticket says before you start. Most parking tickets will be one of: a Penalty Charge Notice (PCN) or an Excess Charge ...

If you rent your home from a social housing landlord, they're responsible for dealing with most repair problems - check what repairs they have to do. If you’ve reported repairs to your landlord and ...

2. An option to reduce the service with no penalty after 3 months The above term(s) constitute an essential part of the contract and to date this has not been fulfilled. I am requesting your company ...

Use this template to write a letter to a trader if they've done poor quality building work, decorating or home improvement for you. It should help the trader understand your point of view and their ...

When a person dies without leaving a will, their estate has to be shared out according to certain rules. These are called the 'rules of intestacy'. A person’s estate is made up of their money and ...

Use this letter template to complain to a private seller about goods that don't match how they were described to you. It should help the seller understand your point of view and their legal obligation ...

Find a job with our local Citizens Advice. Opportunities are available across a wide range of roles in England and Wales. If you are looking for voluntary roles, including trustee positions with local ...