When Travis Baker first stepped inside the cramped dispatch center tucked inside the Wexford County Jail in 2012, he wasn’t ...

All local fire departments and medical 9-1-1 operations have completed their move to the new Regional Fire Communications ...

In June 2024, Madison County passed an ordinance changing the existing 911 service fee. “This fee plays a vital role in ...

Highlighting a Delaware elementary school, Gov. Matt Meyer shed light on how $8 million earmarked to strengthen early literacy could be invested.

Amador County prosecutors said California Highway Patrol Officer Jason Aston acted in self defense in the fatal shooting of an El Dorado County man with a gun.

The 911 dispatcher who took the call from the suspected firebomber of the Governor’s Residence within an hour of the attack should have escalated the call, but didn’t, Dauphin County officials ...

The Enhanced 911 Act “has no relevance” in determining the liability of dispatchers for allegedly mishandling emergency medical calls, the Court wrote in an opinion by Justice Michael E. Vigil.

CHATHAM COUNTY, Ga. (WKRC) - A man who was attempting to call 911 to stop a break-in accused the dispatcher of ordering McDonald's breakfast during their call.

Charleston County 911 is improving how they respond to emergencies through new software, launched last week. Now, dispatchers are sharing their thoughts on the technology and how it is changing ...

Chief Piantine said the home where the fire broke out is the home of a 911 dispatcher who was at work at the time. “I imagine when he heard it, he probably left to come here,” Piantine said.

The two issues became further entangled in Madrigal’s Jan. 8 letter, in which he informed the county that the 25% increase in 911 fees could be avoided if the county extended the city’s ...

ANTIOCH — Not all heroes wear capes – some wear a headset, sit behind a desk facing at least five computer screens, and answer a barrage of emergency calls when someone dials 911. Similar to ...