When service quality, tone or responsiveness varies between a brand’s app, its store, and its contact center, trust erodes ...

Partnering with Brandmovers, NABCO executes 15–20 promotions annually, driving significant ROI and fostering stronger ...

AI-led customer loyalty management programs provide 360-degree data visibility across multiple channels in real time to power ...

A compelling loyalty and rewards program can be a significant differentiator in the competitive financial services landscape. These programs can improve customer retention at neobanks, add more ...

Beyond the product, your brand is your reputation. Beyond Customer Loyalty Programs: 7 Ways To Build Lasting Relationships Business is about building lasting relationships, not bribery.

Use tiers to encourage progress Programs with bronze, silver, and gold levels incentivize increased engagement over time. Go digital Track points and notify users of rewards using apps, emails, or ...

Consumers may also text the brand to make a purchase or use its voice-ordering assistant ... large role in our loyalty program moving forward. “This is why we made sure customers can enroll ...

A popular retailer is changing its loyalty program for customers. Beginning June 3, 2025, Nordstrom’s The Nordy Club members "will no longer be able to earn loyalty points for purchases made ...

Pacific Northwest grocery retailer Haggen is launching an omnichannel loyalty program which users can access through a mobile application to increase the amount of faithful customers, a secure ...

Nordstrom is making big changes to its Nordy Club loyalty program — some good ... said Nordstrom made the changes because Rack customers had been earning too many points, which was impacting ...

Built on PAR Retail™, PAR’s industry-leading loyalty platform purpose-built for convenience and fuel retail, this next-generation program raises the bar for personalized customer engagement.