When service quality, tone or responsiveness varies between a brand’s app, its store, and its contact center, trust erodes ...

Partnering with Brandmovers, NABCO executes 15–20 promotions annually, driving significant ROI and fostering stronger ...

AI-led customer loyalty management programs provide 360-degree data visibility across multiple channels in real time to power ...

A compelling loyalty and rewards program can be a significant differentiator in the competitive financial services landscape. These programs can improve customer retention at neobanks, add more ...

Use tiers to encourage progress Programs with bronze, silver, and gold levels incentivize increased engagement over time. Go digital Track points and notify users of rewards using apps, emails, or ...

Beyond the product, your brand is your reputation. Beyond Customer Loyalty Programs: 7 Ways To Build Lasting Relationships Business is about building lasting relationships, not bribery.

Teams building digital products are more likely to face challenges in customer retention amidst tight budgets and intense competition. For mid-sized businesses, where every customer counts, loyalty ...

A popular retailer is changing its loyalty program for customers. Beginning June 3, 2025, Nordstrom’s The Nordy Club members "will no longer be able to earn loyalty points for purchases made ...

Nordstrom is making big changes to its Nordy Club loyalty program — some good ... said Nordstrom made the changes because Rack customers had been earning too many points, which was impacting ...

Pacific Northwest grocery retailer Haggen is launching an omnichannel loyalty program which users can access through a mobile application to increase the amount of faithful customers, a secure ...

Built on PAR Retail™, PAR’s industry-leading loyalty platform purpose-built for convenience and fuel retail, this next-generation program raises the bar for personalized customer engagement.